Over the past few months have seen an increase in volume of orders and enquiries as more people are switching to our hygienic and sustainable catering disposables.
We’re committed to maintaining the highest standard of hygiene and continue to practice social distancing in our UK and EU warehouses. This means that some processes are taking longer, so we have had to revise our order cut-off times and delivery lead times as below.
We still offer next-day UK pallet deliveries, if you order before the 10am cut-off time. If you order after 10am BST, we can’t guarantee next-day UK delivery so please plan for the following lead times:
|Location||No of pallets||New cut-off time||Delivery lead time|
|UK||1-3||10:00 BST||Up to 2 working days|
|UK||4-9||10:00 BST||Up to 3 working days|
|UK||10-26||10:00 BST||Up to 5 working days|
|EU||1-9||10:00 CET||Tuesday & Thursday despatch only. Orders for credit accounts must be received 2 working days prior to the despatch day. Pro forma orders must be paid 2 working days prior to despatch day.|
|EU||10-26||10:00 CET||Tuesday & Thursday despatch only. Orders for credit accounts must be received 5 working days prior to the despatch day. Pro forma orders must be paid 5 working days prior to despatch day.|
|Service||Maximum cartons||New cut-off time||Delivery lead time|
|UK standard||20||12:00 BST||Up to 3 working days|
|UK AM||20||12:00 BST||Service currently unavailable|
|EU economy||15||12:00 CET||Varies by location. Contact our customer service team|
|EU express||15||12:00 CET||Varies by location. Contact our customer service team|
A big thank you from all of us at Vegware for you patience and understanding during these challenging times.