Last week was the first week we started to dispatch from our new partner warehouse. Our aim has been to deliver as usual throughout the move period which includes moving a LOT of stock  from one warehouse to another. This means that in some cases we may or may not have had exactly the right stock when you placed your order. It means that, probably, if you placed your order, you may have had to wait a little longer than usual. It means that whilst we aim to have everything available, and turn orders round as quickly as usual, you may have experienced a delay.
 
We’re sorry about that.
 
We’re confident that very soon, an even BETTER service experience is coming your way. We’re doubling down on working through orders, and moving the remaining stock as fast as we can to deliver your goods to you as you want them! In the meantime, if you do have any problems, you can contact out customer service team, who will do their very best to help you with updates, availability and information that you need. Again, apologies if our service has been less than you deserve.
 
Thanks, in the meantime for your patience and understanding. The decision to move was not made lightly, but we know in the long run it will provide you with a better experience.